Privacy Policy
How we handle your information.
Silver Creek Trading ("we," "us," "our") respects the privacy of visitors to our website and the clients, suppliers, and partners we work with. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We collect information in the following ways:
Information you provide directly
- Contact information (name, company, email, phone number) submitted via inquiry forms or by direct email
- Inquiry details such as product type, quantity, location, timing, and other transaction-relevant information you choose to share
- Communications with our team via email, phone, or other channels
Information collected automatically
- Standard web server log information (IP address, browser type, pages visited, referral source, timestamps) for security and analytics purposes
- Cookies used by our analytics provider for aggregate website usage measurement; no advertising or tracking cookies are set by Silver Creek Trading
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and conduct business with you as a buyer, seller, supplier, or other counterparty
- Send commercial communications related to active or contemplated transactions
- Maintain records required for our internal compliance, tax, and accounting purposes
- Improve our website, services, and customer experience
- Comply with applicable legal and regulatory obligations
How We Share Information
Silver Creek Trading does not sell, rent, or trade your information to third parties for marketing purposes. We may share information in the following limited circumstances:
- With counterparties to your transaction — for example, if you submit an inquiry to source a product, we may share relevant transaction information with prospective suppliers as needed to complete the sourcing
- With service providers who help us operate our business (e.g., logistics partners, accounting professionals) under appropriate confidentiality obligations
- When required by law — in response to subpoenas, court orders, or other legal process, or when we reasonably believe disclosure is necessary to protect our rights or comply with a regulatory obligation
For sellers who have requested confidentiality on consolidation transactions, we honor confidentiality through NDAs and structured transaction protections. We do not disclose seller identity to other parties without the seller's explicit permission.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no system is perfectly secure. We cannot guarantee the absolute security of information transmitted over the internet, and you transmit information at your own risk.
Data Retention
We retain personal and transaction information only as long as necessary for the purposes described in this policy or as required by applicable law (typically including tax, accounting, and contract record-keeping requirements). When we no longer need information, we take reasonable steps to delete or anonymize it.
Your Choices
You have the following choices regarding your information:
- Opt out of communications: You may unsubscribe from commercial communications at any time by replying to any email or contacting us directly
- Request access or deletion: Subject to applicable law, you may request a copy of the information we hold about you or request that we delete it (subject to legal record-keeping obligations)
- Cookies: You can configure your browser to reject cookies; this may affect website functionality
Children's Privacy
Silver Creek Trading's website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Material changes will be communicated as appropriate.
Contact Us
Questions about this Privacy Policy or about your information can be directed to:
Silver Creek Trading
1200 Dupont St. Suite 2-I
Bellingham, WA 98225
Phone: (360) 778-4169
Email: mark@silvercreektrading.com